Inspection Forms
AI reads handwritten and printed forms, checks readings against normal ranges and flags defects by priority for a coordinator to review.
Infrastructure and Asset Maintenance
AI for Asset Maintenance
We map how your maintenance work runs and build AI into inspection forms, procedures and work orders, so coordinators can focus on the work.
For infrastructure and asset maintenance teams across one site or many, from owner-operators to about 200 staff. Crews that send job sheets and site records back to the office often start on field services, including voice job capture. The people in your first meeting do the work.
Book a CallClients across New Zealand, Australia, Hong Kong and Singapore
The Challenge
Where Maintenance Time Goes
Coordinators spend most of their week moving information between the field and the maintenance system.
Paper Forms, Keyed Twice
Inspection forms come back on paper and pass through several handovers before anyone keys them into the maintenance system.
Procedures Are Hard to Find
Procedures, manuals and asset history sit across shared drives, binders and experienced people. Answers take too long when an issue is live.
Patterns Stay Hidden
Nobody has time to read every form, so a repeat defect can sit unnoticed until it becomes a safety or compliance problem.
AI reads, structures and retrieves. Your maintenance team reviews the output and makes every operational decision.
Where Maintenance Teams Start
AI Foundations, Then Inspection Forms
Each phase has a fixed fee and a clear scope before it starts.
AI Foundations
3 to 4 weeks
Guardrails in place before your team uses AI, with one workshop and one live workflow.
- Maintenance work mapped into a roadmap
- Procedures and manuals in one context
Implementation Sprints
3 to 6 weeks each
One workflow at a time: Inspection forms, procedure search or work order drafts.
- Discovery and a baseline in week one
- Workflows tested on real forms
Ongoing Support
After go-live
We keep the workflows current as your sites, assets and the AI tools change.
- 2 to 3 months of tuning after go-live
- Then optional managed AI services
What We Build
The Work We Build AI Into
Each workflow runs on your approved procedures, forms and asset records.
Procedures and Manuals
Your team asks procedures and manuals in plain language in Microsoft Teams, and every answer shows its source and revision.
Work Orders and Site Patterns
We draft work orders from reviewed findings and flag duplicates. Your leads see recurring defects across sites.
Client Work
What Changed at Quantem
Quantem runs chemical storage and logistics sites across Australia and New Zealand.
The Process Mapped First
Interviews and a Lean Six Sigma analysis showed where coordinator time went, so we started with the work that cost the most.
Forms Read in 90 to 150 Seconds
Each handwritten inspection form took 40 to 60 minutes to type up. AI now reads and checks one with 95.5% context correctness.
39 Defect References Found
Reading every form surfaced defects across four sites, including a cluster of radar failures that pointed to a wider equipment issue.
A Coordinator Checks Every Form
Coordinators review each result before it reaches the maintenance system. We continue to support Quantem through managed AI services.
In Their Words
I really like your methodology and your preparedness to call it how it is. You've not only added value in the immediate project area, but also in answering the inevitable question from the CEO or CFO: why aren't we using AI and how are we using it safely?
Peter Jamieson, General ManagerPractical Questions
Systems, Safety and Working Together
We're based in Auckland and work across New Zealand and Australia, in person and remotely.
Do we keep our CMMS or EAM?
Yes. Your CMMS or EAM stays the system of record. AI prepares structured information for a coordinator to check before it moves into the maintenance system.
Can AI read handwritten inspection forms?
Yes, when the forms and handwriting support it. We test a representative set of your forms first, measure the accuracy and keep a coordinator reviewing defects, readings and missing fields.
How do you control errors in safety-critical work?
We agree the approved sources, access, review points and escalation rules before a workflow goes live, and every answer shows its source.
Where should a maintenance team start?
Usually with inspection forms or procedure search, where the work is frequent and the result can be checked.
What does it cost?
AI Foundations and each implementation sprint have a fixed fee, agreed before work starts.
A Good Place to Start
Start With One Maintenance Workflow
Thirty minutes on how your maintenance work runs. No preparation or project brief needed.
Book a Call hello@elab.co.nz