Quotes and Pricing
We draft quotes from your rate library and past jobs for an estimator to check. Nine quoters at one client now share one quoting workflow.
Industrial Operations
AI for Industrial Operations
We map how your operation runs and build AI into the work from quote to job to report, so your team can take on more jobs.
For distribution and wholesale, logistics and transport, manufacturing, asset maintenance and field services businesses, from owner-operators to about 200 staff. The people in your first meeting do the work.
Book a CallClients across New Zealand, Australia, Hong Kong and Singapore
The Challenge
Where Operations Get Stuck
Admin is lean next to the field and the floor, and growth stalls on the paperwork around each job.
Pricing Lives in One Head
One long-serving person knows how jobs get priced and planned. When they're away, quotes wait. When they leave, the knowledge goes too.
The Same Data, Keyed Twice
Job sheets and inspection forms come back late or on paper. The office keys them in again, and errors creep in.
Systems That Don't Fit the Work
Dispatch, job and CRM packages were meant to fix this, but the real process still runs on spreadsheets, phone calls and memory.
AI Without Guardrails
Some staff use AI on their own and Copilot licences sit unused. Nobody wants AI that's confidently wrong on pricing or safety.
We fix the process first, and a person checks every quote, job and report before it's used.
Where Operators Start
AI Foundations, Then Quotes and Jobs
Each phase has a fixed fee and a clear scope before it starts.
AI Foundations
3 to 4 weeks
Guardrails in place before staff use AI, and something working within weeks.
- How the operation runs, mapped into a roadmap
- An AI platform set up with your company's context
Implementation Sprints
3 to 6 weeks each
Each sprint covers one area, usually quoting, job creation or inspection forms.
- Discovery and scope in week one
- Workflows tested with the people who use them
Ongoing Support
After go-live
We keep the workflows current as your operation and the AI tools change.
- 2 to 3 months of tuning after go-live
- Then optional managed AI services
What We Build
The Work We Build AI Into
Each workflow runs on your own rate library, procedures and past jobs.
Jobs and Field Records
Crews speak job sheets on site, and the office gets structured records. Accepted quotes become jobs without retyping.
Inspections and Maintenance
AI reads handwritten inspection forms and flags defects for a coordinator. Your team can also search manuals for procedures.
Client Work
Results in Practice
Chemical Storage · Australia and NZInspection Forms in Seconds
90-150sper form, down from 40-60 minutes
AI reads and checks each inspection form, and a coordinator reviews it before it enters the maintenance system.
Read the Case Study
Bridge Construction · New Zealand80% Faster Field Data
80%faster field data processing
Engineers capture job scoping by voice on site, and expert know-how is written up as standard procedures.
Read the Case Study
Landscaping and Land Care · New ZealandVoice Job Capture and Office AI
2-3 hrsback per office team member weekly
Field staff record each job by voice and AI structures it for the office team, who now work with AI too.
Read the Case Study
In Their Words
It's given me much greater insight into applying AI than if I'd tried to do it myself.
Peter Jamieson, General ManagerPractical Questions
Pricing, Safety and Working Together
We're based in Auckland and work across New Zealand and Australia, in person and remotely.
How do you stop AI getting pricing or safety wrong?
Each workflow runs on your own rate library, procedures and past jobs, not the open internet. A person checks every output before it's used, and each workflow has an owner on your side.
Will our field team actually use it?
We build around how they already work, so job sheets can be spoken rather than typed. Each workflow is tested with the people who'll use it before it goes live.
Can it work with our job management or dispatch system?
We build AI into the systems you already run, such as job management, dispatch, accounting software and Microsoft 365. Where a workflow needs an integration, we build it and test it with your team.
What happens to the know-how when experienced staff leave?
It stays with the business. Pricing, procedures and the way the work gets done go into one company knowledge base, held in your own systems.
What does it cost?
AI Foundations and each implementation sprint have a fixed fee, agreed before work starts.
A Good Place to Start
Bring the Work You Want to Improve
Thirty minutes on how your operation runs. No preparation or project brief needed.
Book a Call hello@elab.co.nz